When it comes to business technology solutions, perhaps none are as important as the business phone systems. While outdated landline systems have their place, to ensure ultimate connectivity many businesses could benefit from installing VoIP systems.
VoIP — voice over internet protocol — services aren’t just beneficial to large businesses, small businesses can benefit from a
VoIP system installation as well. This system offers many features that make it a valuable tool that helps keep everyone connected, even when they’re out of the office.
Simply put,
VoIP allows you to make and receive calls using the internet, as opposed to a traditional phone line. This can not only be more cost-effective for businesses, but it can allow you to make and receive calls from multiple devices. You won’t have to worry about waiting around for an important call anymore, and, since 85% of people admit that they won’t try calling back if their call isn’t answered, you don’t have to worry about losing out on potential customers either.
The Top Five Benefits of VoIP Business Technology Solutions
Call Quality
VoIP service quality can be just as high as a landline. In some cases, the quality can be even better. You’d be hard-pressed to find even the most decerning businessman who could spot the difference! When utilizing high-speed internet, or even your standard cellphone service — if you’re using the
VoIP client on that device — neither you nor your caller will be able to tell that the call is being handled over the internet.
Functionality
When it comes to business technology solutions, functionality is key.
VoIP services are capable of handling more than just calls. Video conferencing, voicemail, instant messaging, teleconferencing, and email faxes are just some of the features available through this type of service. Now you can keep in touch with employees and clients from all over with just the touch of a button. This helps to maintain connectivity and ensure that everyone is on the same page every step of the way. Additionally, with email faxing, you can send and receive documents right through your email. You can also save and archive these documents so that you never have to worry about losing important data.
A Secure Line
VoIP systems are also more secure than traditional phone lines. With state of the art encryption protocols that will make even James Bond jealous, you can trust that no sensitive information is going to be hacked or leaked — something that isn’t easily done with a traditional landline.
Mobility
As long as you have an internet connection, you can use your
VoIP services. This means you can easily switch between your computer, cellphone, or tablet, depending on where you are and what you’re doing. No longer do you have to wait by your landline wondering when that conference call is going to come through. Now you can feel free to head out of the office to grab a snack without worrying that the phone will ring as soon as you’re gone. No matter where you are, this handy feature ensures you’ll never risk missing a call every again. (Unless it’s your day off, in which case you can set up a status to inform people that you’re out of the office, or you can forward calls to a colleague’s number!)
Productivity
Lastly, a
VoIP system all but eliminates the potential for ‘phone tag’. This game of calling back and forth is not only annoying after the third time, but it can cut down on productivity and potentially cause customers to go elsewhere. Since multiple devices will go off with a
VoIP system, the likelihood of missed calls will nearly diminish.
In the world of business technology solutions, communication is key. Installing a
VoIP system can help improve your productivity, cut back on missed calls, and keep everyone connected no matter where they are. If you think your business could benefit from this, reach out to a provider today to discuss your options!