Running a business has never been more efficient than in today’s modern times. There are different ways of communicating that have evolved, and the telephone is just one example. Long gone are the days of pagers, and answering machines.
But phone calls are still a viable form of reaching out. According to NewVoiceMedia, 75% of customers still prefer to call a place of business, believing it to be the most effective way to get a response.
However, that’s not to say that we haven’t innovated and advanced this system of communication as well.
Voice Over IP, or VoIP
system for short, is a phone service that utilizes a high-speed internet connection to receive and answer phone calls. VoIP
system installation is easy, but you do need to keep some easily avoidable mistakes in mind if you decide to make the switch to either a hybrid phone
system or self hosted phone
system. Here are just a few errors you can avoid now to better prepare yourself for the installation process.
Not understanding the benefits
To know whether or not VoIP
system installation is for you and your business, you need to know how it differs from a traditional phone line.
If you wish to receive phone calls from any device, no matter where you are in the world, a VoIP
system can make that possible.
VoIP supports mobile devices, landlines, and other VoIP calls.
If you feel like these benefits suit you and your business, find a VoIP
provider you can trust and make sure to avoid these next few mistakes when going through the installation process.
Mistakes to avoid during the VoIP system installation process
Disregarding the possibility of a security breach. Go with a provider who is upfront and will guide you through the good, the bad, and the ugly. Spamming and call recording are real possibilities when you’re wired to the internet. So ask your VoIP
provider about preventative measures.
Not anticipating the hidden fees. Make sure to clarify this before selecting your preferred package.
Prepare your network before installation to avoid a slow connection and or choppy calls.
Asses what you truly need before giving your provider a call. A small business can benefit from using the system, however, they will need a different package based on their needs compared to a larger business.
VoIP can help your business thrive
Your customers will be happy knowing they are dealing with a professional who values their time as well. If you’re done with poorly managed phone calls and bad communication, strongly consider VoIP
for your telephone calling needs. But of course, always avoid these common mistakes when doing so, and you’ll be surprised how much more efficient you’ll be.